Sunday, June 07, 2009

Hailam Kopitiam, Damansara Perdana - Bad food & worse customer service!

We had an incredibly dissapointing visit to Hailam Kopitiam at Damansara Perdana over the weekend, not only was the food bad (Check out eggs below!) but the customer service was so frustrating (Long wait, nasi lemak never arrived, staff who had no clue what we were talking about, the list goes on!).

Add: 32-1, PJU 8/5G, Bandar Damansara Perdana, PJ
Tel: +6017 693 3357

The disaster started soon after we placed our order, and got a carrot juice instead of the dragonfruit juice we ordered, but I thought things would get better. Boy was I wrong!

Wanna wait half an hour for your nasi lemak, which would then never arrive, when the store is only reasonably full with people on a Sunday morning? Come on over to Damansara Perdana's Hailam Kopitiam!

And here was the last straw!
Half Boiled Eggs!? Looks more like hard boiled ... Pathetic. I should have stayed home to have this!

ps - Looks like I'm not the only one who has such a bad experience at this place! ... dWife and I stubbled across a branch of New Hailam Kopitiam when were out shopping for a bed for Lil Saint near Tesco Ampang. I was a bit enthusiastic about it coz I thought it would be like the famous hainan coffee at the Imbi wet market.
To my dismay, it sucks!!!!!! The coffee sucks!!!! The toast is over toasted. The butter was just slapped right into the centre of the toast making the first few bites as dry as the dessert. The combination of kaya and butter is so not balanced that dW didn't even finish hers.
The only thing that was nice was the properly timed half boiled eggs. But that too when combined with the over-toasted toasts makes the whole experience the once in a lifetime thing. Try it once and never want to go back.
The menu is pretty much like that of Old Town Kopitiam. Price is about the same too. Bottom line, I'll never go back again.


550ml jar of faith said...

Eeks, that sounds really awful! Eggs like that should not be seen in the light of day!

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thenomadGourmand said...

give me that kind of eggs and i might just throw it back at them!

CUMI & CIKI said...

eek! them eggs give me nightmares!

Christy said...

WOW! What an awful way to start your Sunday morning! YUCKS and UGHS!
So sorry to hear that, and I back you up on not going back again!
I don't think I wanna go there either after reading your review :P

Stephannie Chin said...

you are definitely not the only one. I used to live around the neighborhood and have given them way too many benefit of the doubtss... they only proved me right. Once my nephew came bk from London and we went there for a quick bite, poop lil fella ended up in clinic food poisoning for a week!

noodle said...

haha hey jules... whilst googling kopitiam in bandar perdana i stumbled upon your post.

im sure the traffic in your page must be going wild because the emails being sent around regarding a kopitiam with hot girls as waitresses somewhere 'apparently' in bandar perdana.

here are some links... haha.. its a good read.


Julian Si said...

NOODLE: Thanks ... I think!